InflectionPoint (agile workshop)

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InflectionPoint is a nine (9) week workshop that heightens business leader confidence and reputation, informing your critical decisions affecting clients, staff, and the business, by leveraging the experience of your client-facing workforce presented in an actionable format.

Our workshops leverage several critical essentials that are masterfully orchestrated including:

• Front-line ENGAGEMENT
  Select members from your front-line service delivery teams participate in a multi-week workshop providing them an opportunity to share their ideas and enhance transformation by informing executive leadership.
  
• Collaborative IDEATION
  Workshop participants generate ideas associated with transformation, prioritize critical opportunities for change, and ultimately form workteams to carry selected conceptualizations forward through the entire workshop.
  
• Solution INVESTIGATION & VALIDATION
  Once a preferred set of transformations have been chosen, subteams now leverage client SMEs and conduct rigorous investigations to test their ideas. This may include cost analysis, technology review, agency peer reviews, internal consultations to name a few.  The objective is to ensure conclusive actionable recommendations have feasibility and quality supporting evidence prior to the final executive leadership presentation.
  
• TRANSFORMATION thru Actionable Recommendation
  Each Inflection Point workshop culminates into an executive briefing and report presented by front-line professionals informing leadership on a recommended course of action to enhance, improve, or transform an existing facet of the business.

InflectionPoint workshops do not generate mere suggestions, but rather, presents a well-devised executive apprising of opportunity to conceptually achieve measurable efficiency gains, cultural shifts, and political equity through organizational, technical, procedural, and/or operational transformation(s) - formulated, assessed, and presented by your remote, customer-facing workforce.